Payment policy
Last Updated: October 19, 2026
At Dopogrf, we aim to make checkout straightforward and secure. This policy explains the payment methods available on our website and how payments are handled.
1. Accepted Payment Methods
We accept the following payment methods, subject to availability at checkout:
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Google Pay
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Mastercard
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Visa
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Apple Pay
The payment options displayed on the checkout page are the final reference for the methods available for your order.
2. Payment Processing
Payment must be successfully authorized before an order can be processed for shipment. Your bank, card issuer, or payment service provider may apply additional verification requirements.
Dopogrf does not intend to collect or store your complete payment card number or card security code directly. Payment details are handled through the relevant payment service providers.
3. Order Confirmation
After placing an order, you should receive an order confirmation by email. An order confirmation does not necessarily mean that payment has been successfully settled or that the order has shipped.
If payment is declined or cannot be verified, we may contact you to resolve the issue or cancel the order and arrange any applicable refund.
4. Currency and Additional Charges
Prices and the checkout currency will be displayed on our website or at checkout. Your bank or payment provider may apply currency conversion fees or other charges that are outside our control.
Please review the final order total before submitting payment.
5. Refunds
Approved refunds are returned to the original payment method whenever possible. The time required for funds to appear in your account may vary depending on your payment provider or bank.
For return eligibility and refund procedures, please review our Return Policy.
6. Payment Security
Please ensure that your billing information is accurate and that you use a payment method you are authorized to use. We may take reasonable steps to verify suspicious or potentially unauthorized transactions.
7. Contact Information
For payment questions, please contact:
Hangzhou Aiyan Trading Co., Ltd.
Registered Business Address: Room 804, Building 2, Wuchan Tiandi Center, Shangcheng District, Hangzhou, Zhejiang Province, China
Email: info@dopogrf.com
Phone: +86 186 1745 9458
Website: https://www.dopogrf.com/