Contact Us

At Dopogrf, we believe a good shopping experience includes clear information and helpful customer support. Whether you have a question about sizing, an order, delivery, or a return, our customer service team is here to assist you.

Customer Service

Email: info@dopogrf.com

Phone: +86 186 1745 9458

Website: https://www.dopogrf.com/

For faster assistance, please include your order number when contacting us about an existing purchase.

What We Can Help With

  • Product information and sizing questions

  • Order confirmation and payment inquiries

  • Shipping updates and tracking assistance

  • Return and refund requests

  • Damaged, defective, or incorrect items

  • General website and shopping questions

Business Information

Legal Business Name: Hangzhou Aiyan Trading Co., Ltd.

Registered Business Address:

Room 804, Building 2, Wuchan Tiandi Center, Shangcheng District, Hangzhou, Zhejiang Province, China.

This address is our registered business and administrative address. It is not necessarily a customer service counter, warehouse, or parcel return location.

Shipping and Return Location

Designated Logistics Address:

500 Kenhui Sixth Road, Hongken Farm, Xiaoshan Economic and Technological Development Zone, Xiaoshan District, Hangzhou, Zhejiang Province, China.

This address is separate from our registered office and is intended for shipping or return-related logistics only if the location has confirmed that it performs those functions. Please contact us before sending a return parcel to confirm the correct receiving address and instructions.

Before You Contact Us

For order-related requests, please provide:

  • Your order number

  • The email address used at checkout

  • A short description of your question or concern

  • Relevant photos, if your inquiry concerns a damaged or incorrect item

Please do not include your full payment card number or security code in emails.

Thank you for shopping with Dopogrf. We appreciate the opportunity to assist you.